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- Sustainability + DTC = $1.6 Billion Brand š
Sustainability + DTC = $1.6 Billion Brand š
Every Tuesday, 10am EST
š„ Ready to optimize your ad strategies for Q4? Hereās whatās happening this week! š„
š Google just dropped a new AI-powered shopping experience! This update personalizes product recommendations, making it easier for shoppers to discover exactly what they need. If youāre an ecommerce brand, itās time to rethink your ad spend and tap into this feature for better results. šø
š„ Meta rolls out AI tools that turn still images into video ads. The results? Higher conversions and more engagement across all platforms. If youāre looking to step up your ad game this season, this is a must-try. š¬
š Reddit's new AI-powered keyword targeting is already driving better results for advertisers. Lower costs, higher conversionsāwhatās not to love? Itās perfect for brands looking to stretch their ad dollars this holiday season. š

What to expect from this Newsletter? As alwaysā¦
š The Top Relevant News of the Week in Ecom
š„ The Thought
š§Ø The Success Story
š 1 CRO Tactic to Advance to PRO
š 1 Reason to Smile
THE THOUGHT - 10 Seconds to reflectā¦
Bye bye Stripe Subs Scammers⦠š
The FTCās āClick to Cancelā rule is m ore than just complianceāit's a sign of a major shift. The days of complex, frustrating cancellation processes are over. In todayās ecommerce landscape, seamless customer experiences are non-negotiable.
Hereās the deal:
Can your customers cancel their subscriptions as easily as they signed up?
Can they do it in one click, without endless forms, hold times, or email exchanges?
If yesāwell done! Youāre already ahead of the curve in customer trust and retention. šIf not, you're risking churn, lost revenue, and a tarnished reputation.
Streamlining the subscription journey from start to finish isnāt just a nice-to-haveāitās now a legal requirement and a proven growth driver. Want to boost loyalty?
Make cancellation as smooth as signup. šÆ
Whatās clear is that if you want to succeed, customer centricity is not an optional anymore. Thatās why you should check this tool to boost customer satisfaction and reviews.
THE SUCCESS STORY - What leaders doā¦
Are you playing the sustainability angle yet?
Founded in 2014, Allbirds entered the footwear market with a clear mission: make shoes that are not only comfortable but also eco-friendly.
They started with sustainable materials like merino wool and eucalyptus fibers, but it was their strategy beyond the product that truly set them apart in a crowded industry.
From day one, Allbirds leaned into sustainability as a core identity. But they didnāt just market itāthey lived it. The brand was transparent about their carbon footprint and ethical sourcing, making sustainability their signature. This authenticity struck a chord with eco-conscious consumers, driving trust and sparking organic word-of-mouth growth.
By adopting a direct-to-consumer (DTC) model, Allbirds maintained full control over the customer experience. Everything from seamless website interactions to competitive pricing reinforced their brand promise. This approach enabled Allbirds to build direct relationships with customers, gather insights, and adapt quickly to market demands.
The payoff? šæš
Allbirdsā growth was fast and impressive. They expanded from shoes into apparel, staying true to their eco-friendly ethos. By the time they went public in 2021, the brandās valuation had soared to $1.6 billion.
Their success offers a key lesson: a clear, authentic value proposition combined with a DTC model can drive massive growth and customer loyalty.
CRO TACTIC - Advance to PROā¦
Be Nice To Your Friends, Itās Xmas Quarter After All š
Humans have an inherent tendency toward altruism, which can be exploited in referral programs. Instead of framing your call to action as āget $10 by inviting a friend, ā frame it as āgive $10 to a friendā š¬.
This approach emphasizes the act of giving rather than receiving, making people more likely to participate. Also, consider whether to include or exclude the incentive for the inviting user, as the combination of altruistic and selfish motivations can sometimes cancel each other out.
Step-by-step explanation:
Redesign your referral program to highlight the benefit to the referred friend, e.g., āGive $10 to a friend.ā
Try different variations, with and without incentives for the inviting user, to find the most effective wording.
Monitor the performance of these variations, focusing on engagement and conversion rates.
Modify referral messages based on the data collected to optimize for maximum engagement and effectiveness.
Example:
You have a fashion brand. Instead of the usual referral program that says āInvite a friend and receive $10ā, change the message to āGive $10 to a friend when they make their first purchase.ā
By emphasizing the benefit to the friend, your customers will feel more altruistic and be more likely to share the referral.
1 REASON TO SMILE
BFCM Comes Earlier For Brandsā¦
Check this 30+ Shopify Apps & Themes list with up to 80% off for BFCM ā¬ļø
Have a great week,
Luca Borreani from Behind EcomAI